Terms and Conditions
Last Updated: October 22, 2025
Welcome to EK’s (Evelina’s Kitchen) (“we,” “us,” “our”). These Terms and Conditions (“Terms”) govern your use of our website, online ordering system, and related services (collectively, the “Service”). By accessing or using our Service, you agree to these Terms in full. If you do not agree, please do not use our Service.
1. General Information
EK’s (Evelina’s Kitchen) operates as a food service provider offering dine-in, takeout, and online ordering options. By placing an order through our website or third-party delivery platforms, you acknowledge that you are at least 18 years of age or have parental consent to make a purchase.
2. Ordering and Payment
Orders may be placed online for pickup or delivery via third-party services.
Prices are displayed in USD and include applicable taxes unless otherwise stated.
We accept cash and all major credit and debit cards.
Orders are confirmed only after full payment is received.
EK’s reserves the right to refuse or cancel any order due to product unavailability, pricing errors, or suspected fraudulent activity.
3. Menu and Pricing
Menu items, descriptions, and prices are subject to change without prior notice.
Some items may not be available at all times or may vary from images displayed on the website.
Promotional offers and discounts cannot be combined unless explicitly stated.
4. Delivery and Pickup
Deliveries are handled exclusively by third-party delivery services (e.g., Uber Eats, DoorDash, Grubhub). EK’s is not responsible for delays, errors, or issues arising from third-party couriers.
Pickup orders may be collected during opening hours listed on our website’s homepage: www.evelinaskitchen.com.
Customers are responsible for providing accurate contact and address details. We are not liable for failed deliveries due to incorrect information.
5. Refunds and Complaints
No refunds are issued once an order is placed and confirmed.
If there is a concern regarding your order (such as incorrect items or quality issues), please contact us promptly at info@evelinaskitchen.com or call (716) 324-1843.
All resolutions are handled at our sole discretion.
6. Allergies and Dietary Information
Our kitchen handles common allergens including, but not limited to, nuts, dairy, shellfish, soy, and gluten.
While we make every effort to minimize cross-contamination, EK’s cannot guarantee allergen-free food.
Customers with severe allergies are encouraged to contact us prior to placing an order.
7. Account Registration
Some features may require creating an online account. You are responsible for maintaining the confidentiality of your account credentials and ensuring that all information provided is accurate and up to date.
8. Intellectual Property
All text, images, graphics, and content appearing on www.evelinaskitchen.com are the intellectual property of EK’s (Evelina’s Kitchen) and may not be copied, distributed, or reproduced without prior written consent.
9. Limitation of Liability
To the fullest extent permitted by law, EK’s (Evelina’s Kitchen) shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of our website, services, or products.
Our total liability, in any case, shall not exceed the total amount paid for the order in question.
10. Privacy
We respect your privacy. Please refer to our Privacy Policy for details on how we collect, store, and use your personal information.
11. Third-Party Services
Orders placed through third-party platforms (e.g., Uber Eats, DoorDash, Grubhub) are subject to the terms and conditions of those platforms. EK’s (Evelina’s Kitchen) is not responsible for the actions, performance, or data handling practices of any third-party providers.
12. Modifications to Terms
We may update these Terms periodically to reflect changes in our business operations or applicable laws. Updated Terms will be posted on this page, and the new effective date will be indicated at the top. Continued use of our Service signifies your acceptance of the revised Terms.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to conflict of law principles.
14. Contact Us
For questions, concerns, or feedback, please contact:
EK’s (Evelina’s Kitchen)
329 Erie Street, Buffalo, NY 14202
📞 (716) 324-1843
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